Terms and Conditions

At Certified Automotive our professional, experienced and qualified technicians take pride in our workmanship.

That is why we offer a 12month / 20 000 km Warranty for all parts and labour supplied and carried out by Certified Automotive during the course of our engagement.

This warranty covers

  • All parts and/or fluids supplied, installed or serviced by Certified Automotive technicians.
  • All labour undertaken by the Certified Automotive technicians.
  • The specified vehicle for a period of 12 months or 20,000km, whichever comes first.

Certified Automotive must be given first chance to repair any issues identified as covered under said warranty.

Any warranty work to be carried out is subject to approval by Certified Automotive prior to commencement and, failure to adhere to said condition(s) will negate any statutory obligation attributable to Certified Automotive in relation to this warranty.

This warranty does not extend to, nor will Certified Automotive be liable for, defects associated with:

  • Misuse and/or wilful damage
  • Neglect
  • Incorrect operation
  • Accidental damage
  • Any modifications or alterations not carried out or approved by Certified Automotive
  • No warranty is offered on customer supplied parts or 2ndhand parts
  • Offroad or competition use

On agreement to have Certified Automotive undertake repair work on your vehicle the following applies:

The client understands that an express mechanic’s lien is acknowledged as being held over the vehicle to securepayment of the amount incurred in the cost of the repairs thereto until such time as payment is received.

Full payment must be provided prior to return of the vehicle, unless expressly agreed to by Certified Automotive prior to commencement of any work.
All parts remain the property of Certified Automotive until full payment is received.

The client authorises Certified Automotive employees to operate the specified vehicle for the purpose of testing, inspection or delivery at owners risk.

Certified Automotive will not be responsible for any loss or damage incurred to the vehicle or to articles left in the vehicle in the case of fire, theft, accident or any other cause beyond reasonable control.

Should payment not be received upon completion of the agreed upon services a storage fee may be charged per day (at the discretion of Certified Automotive) until payment is made.

In the case of non-payment debt collection will be initiated and all associated costs incurred during this process – including but not limited to – interest and other ancillary expenses will be on-charged to the client.